شروط الخدمة

Welcome to SoukPerfume.com. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Information

This website is operated by SoukPerfume.com, based in Kuwait. Throughout the site, the terms “we,” “us,” and “our” refer to SoukPerfume.com.

By visiting our site and/or purchasing from us, you agree to comply with these Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian
  • You will provide accurate and complete information
  • You will not use our products for any illegal or unauthorized purpose

3. Products & Services

  • We specialize in selling perfumes and fragrance products
  • All product descriptions and images are for illustration purposes only
  • We reserve the right to modify or discontinue products without notice

4. Pricing & Payments

  • All prices are listed in Kuwaiti Dinar (KWD) unless stated otherwise
  • We reserve the right to change prices at any time
  • Payments must be made via approved methods (KNET, card, cash on delivery, etc.)
  • Orders will only be processed after successful payment confirmation

5. Order Acceptance & Cancellation

  • We reserve the right to accept or رفض (reject) any order
  • Orders may be canceled due to:
    • Product unavailability
    • Payment issues
    • Suspicious or fraudulent activity
  • Customers may cancel orders before dispatch only

6. Shipping & Delivery

  • Delivery is available across Kuwait
  • Estimated delivery times are provided but not guaranteed
  • We are not responsible for delays caused by:
    • Courier services
    • Weather or external factors

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

  • Only unused and sealed products are eligible
  • Opened perfumes cannot be returned due to hygiene reasons

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Graphics

are the property of SoukPerfume.com and are protected by applicable laws. You may not copy or use them without permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Transmit viruses or harmful code
  • Attempt to gain unauthorized access to our systems

10. Limitation of Liability

To the maximum extent permitted by law:

  • SoukPerfume.com shall not be liable for any indirect, incidental, or consequential damages
  • We do not guarantee that the website will be error-free or uninterrupted

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Kuwait.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

14. Contact Information

If you have any questions about these Terms, please contact us: